Set up Apollo Group TV

Pick your device. Every guide is the full sequence with screenshots of the actual screens, and ends at the same place — the player asking for the three values on your subscription page.

Your server URL, username and password are on your subscription page in the portal, and in the email sent when the line was created. Copy them exactly — they are case-sensitive, and a trailing space pasted from an email is the most common reason a login is rejected. Open your subscription page.

Installs from the device's own store

Nothing side-loaded. The quickest setups on the list.

5 minSmart TVSamsung and LG TVs carry IPTV players in their own stores, so nothing is side-loaded. Five minutes, no remote-typing of long URLs.5 miniPhone / iPadStraight from the App Store, so nothing is side-loaded. Five minutes, and the free player is enough.5 minApple TVActivated from a browser rather than the remote, so there is no long URL to type on screen. Around five minutes.5 minRoku / TCLRoku will not side-load at all, so setup goes through a web activation. About five minutes.

Side-loaded with Downloader

The store carries no IPTV player, so the app is installed from a code. A few extra minutes in the settings menus.

10 minFire TV StickFire TV has no IPTV players in its store, so the app is side-loaded with Downloader. About ten minutes, most of it waiting.10 minAndroid TV / Google TVAndroid TV needs developer mode switched on before it will side-load. Ten minutes, and the menu names differ slightly by manufacturer.10 minAndroid BoxThe same route as Android TV, with a longer path through the settings menus on most boxes. Around ten minutes.3 minAndroid Phone / TabletThe quickest setup of the lot. Download, allow one permission, sign in — around three minutes.

Takes a portal URL directly

No app at all — the box has a player built in and needs your MAC address registered with us.

5 minMAG DeviceNo app to install — MAG boxes take a portal URL directly. Five minutes, and your MAC address has to be registered with us first.5 minFormuler BoxFormuler's own MYTVOnline player takes a portal URL directly. Around five minutes.

Desktop

The fastest way to check a line is working before you set up a TV.

5 minWindows / MacA desktop player with a real keyboard, which makes it the easiest place to check a line is working. Around five minutes.

What you need before any of them

  • An active subscription, so a line exists to sign in with
  • 10 Mbps for HD, 25 Mbps or more for 4K on supported channels
  • The device connected to the internet and finished with its own first-run setup
  • Your server URL, username and password from the portal

Stuck on a step?

Each guide ends with the thing that most often goes wrong on that particular device. If that does not cover it, support is available around the clock.

Open the help centre